Customer

What is the relationship between the customer and security researchers?
The security researchers, hackers, bug bounty hunters are non-employee independent contractors of Secuna and have no contractual relationship with a custo...
Sat, Sep 21, 2019 at 10:04 PM
Are the bugs found by security researchers kept confidential?
The default provision of all Security Programs is that all discovered security vulnerabilities must be kept confidential. The default provision of all Secur...
Sat, Sep 21, 2019 at 10:05 PM
Does Secuna comply with ISO standards?
Yes. Secuna adheres to ISO 29147 and ISO 30111. In accordance with ISO 29147, Secuna has an established process through which disclosed security vulnerabili...
Sat, Sep 21, 2019 at 10:05 PM
Which payment options are available?
PayPal is our default payment method, but occasionally we process bounties through Bitcoin. If for some reason we can’t process your bug bounty via PayPal, ...
Sat, Sep 21, 2019 at 10:06 PM
How do you screen security researchers?
As of now, we are performing a background checking and ID verification before we allow hackers to participate in any security programs. We are also planning ...
Sat, Sep 21, 2019 at 10:06 PM
How do I rename my security program?
Reach out to us, and we'll help you out.
Sat, Sep 21, 2019 at 10:08 PM
Why would an organization invite hackers to break into their assets/products?
Vulnerability Disclosure and Bug Bounty programs have been proven to deliver excellent results in finding and fixing security vulnerabilities. Security Re...
Sat, Sep 21, 2019 at 10:37 PM
What is payment processing fee?
We charge bug bounty programs a 20% fee per transaction (awarded security vulnerability) to help cover payment processing (PayPal), tax administration, and ...
Sat, Sep 21, 2019 at 11:03 PM